Shipping Policy

Unless force majeure, all products are shipped within 3 business days of the order being placed and paid at our website. We ship primarily using Canada Post, with standard shipping taking from 3-10 days on average for delivery depending of your specific location in North America, and up to 21 days if your address is located outside North America. We may also use other carriers, including but not limited to UPS, Fedex, and USPS. A tracking number or a confirmation of shipping will be provided once we ship out your order. 

We may offer free shipping for select locations at certain times of the year. 

We reserve ourselves the right to cancel and refund any order that would incur unreasonable shipping cost. Such refunds will be processed within two (2) business days.

In-person pick-ups are possible for customers in Mississauga. For customers who wish to pick up in person, they will be provided with a pick up address by email. 

All products are shipped new and undamaged. BeaverBrush.com assumes no responsibility for damages incurred during shipping or delivery. Any damage to the product or its packing should be first addressed to the delivery company or carrier. If not resolved, please contact us by email at customercare@beaverbrush.com with your order number and a picture of the product for further assistance.